Last updated: September 24, 2026

PhotoPrep helps you prepare passport, visa, and ID photos. This policy explains what information is handled when you use the website and photo preparation tool.

Photos and files

Your selected image is processed in your browser to crop, resize, and create the requested output. PhotoPrep does not upload your source image to its servers as part of the normal editing workflow. Generated files are downloaded to your device when you choose to save them.

Feedback

Before downloading, you may submit a rating, comment, and optional updates preference. Feedback is sent to PhotoPrep so the service can understand user experience and improve the product. PhotoPrep stores the submission date, approximate country, IP address, browser user-agent, rating, comment, and updates preference for abuse prevention and product analysis. A notification containing the rating, comment, updates preference, country, and submission time is sent to PhotoPrep's feedback inbox; the notification does not include your IP address or browser user-agent. Do not include passport numbers, identity documents, or other sensitive information in comments.

Retention and choices

Feedback data is stored in PhotoPrep's Cloudflare D1 database and is accessible only to authorized PhotoPrep administrators. Notification emails are sent through Resend. You may contact support to request access to or deletion of feedback associated with your submission. We retain this information only as long as reasonably needed for product improvement, security, and legal obligations.

Cookies and local storage

PhotoPrep does not use advertising or tracking cookies. Alignment settings you enter in the photo editor (such as margin or grid preferences) may be held temporarily in your browser's memory for the current session only, and are not sent to PhotoPrep's servers or shared with third parties.

Service providers

PhotoPrep uses Cloudflare Pages and Cloudflare Workers for website hosting and request handling, Cloudflare D1 for feedback storage, and Resend to deliver feedback notifications. PhotoPrep does not require an account or sign-in to use the photo preparation tool, and does not sell personal information.

Contact

For privacy questions or requests, contact [email protected].